Terms of Service

Effective Date: June, 2025

Welcome to RC IT Services. By accessing or using our website (www.rcitservices.co.uk) and our services, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use our services.

Company Information

RC IT Services is a UK-based provider of IT support, Wi-Fi installations, and network solutions for residential and commercial clients.

Services Offered

We provide, but are not limited to:

  • IT support and consultancy

  • Wi-Fi and network installations

  • Microsoft 365 setup and support

  • Device configuration

  • CCTV installation

  • Ongoing maintenance plans under RC IT Care

All services are subject to separate service agreements or quotations as agreed with the client.

Website Use

You may browse our website for information and to contact us for services. You agree not to misuse the site by:

  • Attempting to gain unauthorised access

  • Disrupting functionality or data

  • Submitting false or misleading information

Quotes and Pricing

All pricing provided on the website or via communication is subject to confirmation. Final pricing is confirmed once a formal quotation or invoice is accepted by both parties.

Payments

Payment terms will be clearly stated on each invoice. Late payments may result in delayed service or additional charges. RC IT Services reserves the right to withhold services until payment is received in full.

Cancellations and Rescheduling

Clients must provide at least 24 hours' notice to cancel or reschedule appointments. Failure to do so may result in a cancellation fee.

Liability

RC IT Services will not be liable for:

  • Loss of data or damage due to hardware failure, third-party services, or client error

  • Any indirect or consequential loss

We will always take reasonable care in delivering our services to minimise any risk.

Warranties

RC IT Services does not offer warranties beyond what is provided by equipment manufacturers. Installations are tested and confirmed operational at the time of service delivery.

Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.

Changes to Terms

We reserve the right to update these terms at any time. Any changes will be posted on this page with a revised effective date.

Contact

If you have any questions about these terms, please contact:


Email: info@rcitservices.co.uk
Website: www.rcitservices.co.uk